Supervisor's Toolbox

There is a specific skill set required to manage people.  It is not expected that once an individual is given a management title they possess all those skills and/or to level needed to effectively meet their office’s and the College’s objectives. Therefore, we have provided guidance on the following key areas:

  • Coaching Employees
  • Conflict Resolution
  • Effective Communication
  • Ethics in Leadership
  • How to Delegate Effectively
  • Documenting Performance Issues
  • Employee Recognition

Click here to download the resources.